50 Things I Learned Starting a Business

50 Things I Learned Starting a Business

Starting a business? Back in 2019, I had a decision to make: stay with a corporate job and all the safety I had grown to know over 25 years, or try something different and start my own business. The safe route was tempting. I had some great offers with people I liked, trusted, and respected. However, there was something burning inside me SCREAMING, “Noo!”

So, I took some time to dig deep, get uncomfortable, and pause to listen to what this force inside me really meant.

I remember camping in Bend, Oregon, walking with my golden retriever, Kota. It was a cool fall morning with no one else in sight. All of a sudden, I felt overwhelmed with gratitude for all the opportunities I had been given in my life: the support and coaching I had from my mom and dad, my mom pushing me to finish college, the successful career I grew with great colleagues.

At that moment, I realized I had been given a gift, and I knew I needed to give that back. When I thought about what I loved in my leadership roles, it all came back to coaching and seeing others succeed. Seeing others break through whatever barrier was holding them back and helping them see the greatness that I saw in them. I realized that my purpose was to help others reach their true potential just as my parents had done for me. I decided to just go for it and start TruPotential Group.

I could sugarcoat things and paint a rosy picture of what happened next, but I want to be honest. All of a sudden, the negative talk and doubts started to creep in: “What the heck are you thinking? You have some amazing opportunities with great companies! What makes you think you can start your own business? You were never a good student; you have no clue how to start your own business, and oh my gosh, how will you even make ends meet?!” I decided, “Forget it. Take the easier path that you know. You will never succeed. Why you ever let this dream in your head is another example that you cannot do this. You do not have a clue!”

But then I was hit hard with the painful memory of my father on his deathbed. In his final days he had visitors from all over the country. People traveled in to say goodbye and thank him for his friendship, mentorship, and leadership. I heard story after story of how he changed their lives. My dad seemed to die in peace with no regrets.

I challenged myself to imagine signing a letter of employment and going back to what I knew and was comfortable with. The thought brought me no joy. It actually brought on physical pain. So, I pushed to imagine myself on my deathbed. (not an easy thing to do, but I do recommend it to others)
When I did that, I knew that there was no other option but going full speed into starting my own business. There was no way I would choose to have regrets at the end!

Changing lanes has opened a whole new world for me, filled with courageous entrepreneurs sharing stories about their epic fails and comebacks. I’ve learned so much from them! Their common mantra? Life’s too short to play it safe. I agree! I see my dad smiling down on me, even on days that I crash and burn, and that helps me keep going.

I have been told I tend to be overly optimistic, but I see it differently. I believe in every situation there is something to learn. I choose to learn and grow and not dwell on anything negative.

Let me tell you, running your own show is a wild ride!! You’ll need to learn stuff on the fly and deal with curveballs every day. But these challenges? They’re yours, and they make the victories all the sweeter. Living on my own terms, aiming to wrap up this crazy ride with a big, satisfied grin on my face – that’s what it’s all about.

I’m laying out 50 real lessons from my leap into owning my own business. The good, the bad, and the painful! This road has been bumpy and filled with potholes, but I know I made the right decision, and I’m grateful to all those that have helped me navigate this new road.

When I began, my first call was to Erin Parsons. She called me back as I was finishing a mountain bike ride. I was in a moment of self-doubt. I saw her name and had to pick up. I told her my plan, and she said, “Let’s go girl!! I have an opportunity for you!”

Erin was the first person that believed in TruPotential Group and gave me an opportunity. I share this to emphasize the importance of surrounding yourself with people that have already had the courage to start their own business. Erin had been there, done that, and was a pivotal part of me finding the courage to reinvent myself at an age when many are focused on just getting to retirement.

I find myself filled with great pride when I say I am a business owner now. Thank you to all that have helped me on my journey! There are too many to thank! You know who you are, and I THANK YOU!

1. Believe in Yourself: Trusting in my potential was the first step in my entrepreneurial journey.

2. Stay True: I’ve learned that being authentic is key to building real connections and staying aligned with my vision.

3. My Mom is usually right!

4. Appreciate criticism: You cannot grow if you do not accept feedback.

5. It is hard: If you know your “why” and have a purpose, those hard days become a challenge to overcome to reach the goal. Some days are still hard, but you know it will be worth it when you achieve the goal!

6. Watch for signs: Be present enough to watch for signs, they are out there. But you cannot see, hear or feel the signs if you are always moving.

7. Balance Instinct and Logic: I rely on my intuition, but I’ve found it’s crucial to pair it with logical thinking. Although I will NEVER go against my “gut” feeling.

8. Someone knows what you don’t: Focus on Who Not How. If you get caught in how, you will never reach your true potential. Someone out there loves what you hate and hates what you love doing!

9. Choose Your Circle Wisely: Surrounding myself with supportive and inspiring people has made all the difference. Not everyone is going to support you, and that is okay!

10. Acceptance: I understand not everyone will be on board with my changes, and that’s okay.

11. Play to Your Strengths: I recognize my weaknesses and seek out those who fill those gaps. I no longer focus on what I am not good at. It is more fun to leverage my strengths!

12. Patience is Powerful: I’ve learned that building something impactful takes time and persistence.

13. Give to Receive: The deepest fulfillment I’ve found comes from positively impacting others’ lives.

14. Confront Fear: Embracing and overcoming fear is a part of this exciting journey.

15. Never Stop Questioning: Asking questions has been essential for my learning and connecting with others.

16. Learn from Favorites: I love asking about favorite books – it’s a gateway to a world of knowledge.

17. Morning Rituals: Starting my day with productive habits sets the tone for long-term success.

18. Speak Your Mind: I’ve learned the importance of communicating my thoughts bravely, yet respectfully. I have learned not everyone will like me, and that is okay.

19. Manage Your Emotions: Realizing I can’t control others’ feelings, only my reactions, has been vital and hard!

20. Hold Off on Judgments: I try to pause before judging, as it can block meaningful connections.

21. Support All: I remember that even the seemingly strongest among us need support and understanding.

22. Trust Your Feelings: If something feels off, I’ve learned it’s important to explore why and trust if it feels off, it probably is.

23. Aim High: Living a better life for me means expecting more from myself.

24. Dogs are the best medicine: A 20 minute walk with George energizes me, clears my head and reminds me that life is too short, have FUN, play and take naps!

25. The Courage to Ask: I’ve realized that the worst I can hear is “no,” but it’s always worth the risk.

26. The Power of ‘No’ and ‘Yes’: I’ve learned these words are complete responses in themselves.

27. Know Your Value: I never compromise on my value and refuse to settle for less.

28. Treasure Time: Understanding life’s brevity, I make the most of every moment.

29. Welcome Change: If I’m unhappy, I remind myself that change is in my hands.

30. The Calm of Meditation: It has been key in gaining clarity and reducing my stress.

31. Seeking Help is Strong: I’ve learned that asking for help is a sign of strength, not weakness.

32. Embrace Failure: I see failure as a steppingstone to growth and understanding.

33. Listen More: Active listening has led to deeper connections and understandings.

34. Health First: My well-being always takes precedence.

35. Self-Care is Essential: I’ve found that taking care of myself allows me to be there for others.

36. Understanding People-Pleasing: Recognizing why I do it and its impact has been enlightening.

37. Compliments Matter: If I admire someone, I make sure to tell them.

38. The Power of a Smile: I never underestimate the impact a simple smile can have.

39. Know and Live Your Values: You cannot live your values if you do not take the time to understand your values and why they are your values to live by!

40. Tackle Small Issues: Addressing them early prevents them from becoming larger problems.

41. The Importance of Thanks: I’ve seen how a small gesture of appreciation can go a long way.

42. Emotional Control: I view emotions as a muscle that strengthens with practice.

43. Where Focus Goes, Energy Flows: I concentrate on what’s positive and growth-oriented.

45. Keep Pushing: Even on tough days, I remind myself of the importance of persistence.

46. Gratitude: Focusing on what I have, rather than what I lack, breeds positivity.

47. Unplug and Reconnect: Spending time in nature, away from distractions, rejuvenates my mind.

48. Face Tough Conversations: Ignoring problems doesn’t make them go away, so I face them head-on.

49. Share Knowledge: I love spreading what I learn through books, podcasts, and conversations.

50. Grow Together: I make it a point to surround myself with individuals who are growth-minded.

51. Elevate Your Standards: I believe my life reflects the standards I set for myself, so I aim high.

Is Your Vocal Image Muting Your Message?

Is Your Vocal Image Muting Your Message?

myself as a kid

As a kid, I eagerly awaited the ice cream truck’s jingle, hoping my parents would indulge my sweet tooth. As soon as I heard it, I excitedly shouted, “Ice cream, ice cream!” hoping my parents would give in to my pleas. But they responded differently than I hoped.

In my frustration, I escalated my efforts, yelling, “I want ice cream!” and even throwing myself against the front door to convey just how much I craved that sweet treat.

Despite these heightened tactics, the answer remained a calm “no.”

Over time, I realized they weren’t rejecting the request, but rather the way I asked. I eventually learned how to get the ice cream. 😉

This childhood revelation taught me that in life, it’s not just about what you say, but how you say it.

This experience was my first real understanding of the importance of vocal delivery, a lesson that is crucial in leadership. Leadership communication involves more than words—it’s about the art of delivery.

 

Four Aspects to Vocal Impact

Most people are just trying to deliver a message, giving attention to the words that they are saying. However, your voice’s speed, volume, pitch, and pauses are crucial in conveying your message effectively. Here are some tips to improve each area:

1. Rate

Find the right pace to balance clarity and engagement. Slow down for emphasis on important points.

2. Volume

Adjust to your surroundings, ensuring your voice commands authority, whether in a large room or a virtual meeting.

3. Pitch and Tonality

Vary your pitch to keep your team engaged and use facial expressions as your voice’s remote control.

4. Pauses

Use pauses strategically to let your points sink in and allow time for absorption.

Bonus Tips to Increase Your Communication Impact

To enhance your leadership communication even further:

Minimize Filler Words: Cut down on “um,” “ah,” and “like” to convey confidence.

Embrace Silence: A well-timed pause is more impactful than unnecessary words.

Eye Contact: Maintain focus and exude confidence through consistent eye contact.

Practice: Regularly review and refine your speech to eliminate filler words.

Avoid Clichés: Steer clear of overused phrases to maintain authority and confidence.

In conclusion, mastering your vocal image goes beyond sound—it’s about creating a genuine connection with your audience. Patience and practice lead to a commanding, persuasive, and memorable vocal presence. Remember, a subtle change in tone can elevate your communication from merely being heard to being listened to and understood.

So, just like my childhood pursuit of ice cream, the journey to mastering your voice might have a few comical attempts, but the sweet success is worth it!

5 Essential Vocal Foundations

5 Essential Vocal Foundations

Download this free PDF with 5 tips on how to use vocal varieties effectively.

How To Decode the Silent Dialogue: The Unmistakable Truth of Body Language in Communication

How To Decode the Silent Dialogue: The Unmistakable Truth of Body Language in Communication

Often dismissed as mere pseudo-science, body language, in reality, holds the key to the unspoken truths in our daily exchanges. Far from being inconsequential ‘BS,’ our non-verbal cues frequently communicate more profoundly than our words. Let’s uncover the myths and recognize the undeniable influence of body language in our interactions, negotiations, and relationships. By unraveling the silent dialogue of body language, leaders can unlock a deeper realm of communication and foster more meaningful connections.

The Science Behind Body Language

Recent neurological and psychological studies have shed light on how body language impacts perception, decision-making, and relationships. For instance, researchers at Harvard have found that certain power poses can actually influence hormone levels, affecting confidence and stress. Additionally, micro-expressions, brief involuntary facial expressions that reveal true emotions, can provide critical insights into a person’s feelings and intentions. Understanding these nuances can be particularly beneficial for leaders in assessing team morale and sincerity.

Body Language in Everyday Interactions

Consider the case of a CEO negotiating a merger. Her ability to read the opposing team’s non-verbal cues, such as hesitancy in their handshakes or the way they avoid eye contact during critical discussions, could give her an upper hand in the negotiation. On the other hand, an understanding of her body language can help her project confidence and openness, setting the tone for a successful dialogue.

Common Myths vs. Facts

It’s a common belief that crossed arms always signal defensiveness. However, research suggests that this can also be a self-soothing gesture, reflecting concentration rather than resistance.

Similarly, while avoiding eye contact can indicate lying, it can also signify shyness, uncertainty, or cultural differences. Another pervasive myth is the belief that when people look up and to the left, they are lying. However, research, including studies by renowned psychologist Richard Wiseman, has found no support for this theory. Eye direction is not a reliable indicator of lying.

As a leader, understanding these nuances can prevent misinterpretations and aid in clearer communication.

Signs of Engagement to Look For

As a leader, recognizing when someone is genuinely engaged with what you’re saying can be incredibly valuable. Look for cues such as leaning in, dilated pupils, a slight head tilt, mirroring of your body language, and genuine smiles. These signs often indicate interest and engagement, but always consider the entire context and look for clusters of behavior rather than relying on a single cue.

Adjusting Your Own Body Language

For leaders, projecting the right non-verbal signals is crucial. Simple adjustments like maintaining an open posture, using hand gestures to emphasize points, and employing genuine smiles can significantly enhance a leader’s presence and approachability. Remember, congruence between what you say and how you say it is key to effective communication.

The Role of Culture in Body Language

Body language is not universal; cultural nuances significantly impact its interpretation. Leaders operating in international contexts must be aware of these cultural differences to avoid miscommunications and foster respectful interactions.

By neglecting the power of body language, we risk overlooking a vital component of human interaction. For leaders especially, understanding and utilizing non-verbal cues is not an optional skill but a necessity for authentic and effective communication. As we dive deeper into the silent dialogue of body language, we not only enhance our interactions but also empower ourselves to lead with more empathy, understanding, and sincerity.

Three Leadership Tips to Get Clear Next Year

Three Leadership Tips to Get Clear Next Year

Part of leadership is to have clarity and conviction around what is important. Your people are counting on you to set the priorities so they can execute towards business growth. Working on the wrong priorities is not only wasteful, but threatening to company profitability, and possibly survivability.

Getting clear about what matters and what needs to be discarded is opportunistic during this time of year as the business cycle flips into the new year. It’s a time where there is often a slow down with the holidays. Furthermore, new budgets are opening and annual reviews make performance a focal point. As a leader, here are three tips you can readily use to drive clear vision in the coming year:

Planning

1. Get rid of what no longer matters.

The first thing is to make a list of all the things you can think of, big and small, that should be abandoned altogether. This clears the decks and makes room for new opportunities. You can stop thinking about or putting money into initiatives that have run out of their usefulness. Servicing mediocre, much less obsolete, projects drains resources, mindshare and attention. As a leader, your goal is to allocate your team, budget and effort towards the very best opportunities. The timeliness and relevance of those opportunities changes over time. Reset ruthlessly by making space for what matters now by ridding yourself of yesterday’s commitments.

2. Research emerging trends.

Spend time reading, making phone calls and attending seminars to understand what is making money in your industry. Let your curiosity and exploration go far and wide. Budget the time to simply absorb the patterns that are emerging and happening in your industry. What are your competitors and the thought leaders in your space finding success within? What problems are customers struggling with? Where are investment dollars flowing into? Calling your colleagues and asking, “What are you seeing as opportunities?” can open up conversations and insights. Get the data from a wide information gathering campaign.

3. Commit to 3. 

Write out 3 big payoffs for your organization in the next year. Ask yourself, “What moves the needle big time?” Quantify what those priorities would mean if you worked on those in the next year. How much more revenue would you gain? How much more market share would you gain? Let those ideas sit for a few days and ask, “Are there any better priorities?” If nothing comes to mind, commit and make a plan to get the increase.

You need space and time to think clearer and bigger. That is your job if you are in leadership. You have to pick the right work and communicate this with conviction to your team. Then get your team to build the plan to get those goals.

This is a practice that is continuous year over year. Focus on the right things and don’t let anything distract you. The urgent will always be there to pester you for attention, but that temptation can never take you off your job of winning with clarity!

 

Lessons from Charlie Robison: A Legacy of Laughter and Leadership

Lessons from Charlie Robison: A Legacy of Laughter and Leadership

In April 2016, the world lost a remarkable soul – my father, Charlie Robison. Yet, his spirit and teachings continue to ripple through time, touching lives and molding leaders. As I prepare for a leadership retreat themed “Being a Multiplier,” I reflect on how my dad embodied this concept, transforming everyone he encountered.

A Bed of Laughter: The Final Days

Charlie’s last days were unique, filled with an unusual sound in a hospice setting: laughter. The Chaplin remarked he had never heard such joy around a deathbed. This was the essence of my father – turning even the most somber moments into celebrations of life and togetherness.

Journey to Say Goodbye: A Testament to His Impact

In his final days, people from various walks of life – colleagues, friends from the racquetball courts of the Y, and old acquaintances – traveled distances to bid farewell. They didn’t come to mourn; they came to celebrate a man who had profoundly impacted their lives. This was a testament to his ability to connect, uplift, and lead.

Stories of Change: The Service That Spoke Volumes

At his service, the air was thick with stories, each a testament to how Charlie had touched lives. From simple acts in the office to meaningful conversations on the racquetball court, his influence was far-reaching. These narratives painted a picture of a man who was not just present in life but actively and positively engaged in the lives of others.

Lessons in Leadership: Be a Multiplier, Not a Diminisher

My dad’s life was a masterclass in authentic leadership. He taught me, through his actions, to be a multiplier – a leader who enhances the abilities and contributions of others. He was never a diminisher, never one to stifle potential or spirit. His approach was always to uplift, encourage, and amplify the strengths of those around him.

Carrying the Torch: A Personal Journey

As I embark on this retreat, I carry with me the essence of my father’s teachings. I strive to be a leader who people want to come to, in life and in memory, rather than one who is merely remembered. It’s about creating bonds, instilling positivity, and being an agent of growth in others’ lives, just as Charlie did.

Conclusion: A Living Legacy

Charlie Robison may have left this world, but his lessons and love remain vibrant and alive. He taught us that leadership is about impact, empathy, and elevating others. As I continue in my journey, I do so with his laughter in my heart and his wisdom in my actions, hoping to be just a fraction of the leader he was.

Thank you, Dad, for your enduring lessons and love. Your legacy continues to inspire and shape us all. TruPotential Group and all we do is in your honor!

Preparing for Greatness: Painting a Masterpiece and Embracing Pressure

Preparing for Greatness: Painting a Masterpiece and Embracing Pressure

We had the honor of hearing author and speaker, David Cook speak on Greatness last week in Dallas.

His talk was titled, Selfless Exceptionalism. Cook captivated the room as he shared stories of peak performance athletes and how they handled high pressure situations when their lifelong goals were on the line – a pole vaulter who competed at the Olympic trials with 36 stitches(!!!), a pro-golfer who nailed the challenging hole to win the tournament, and an NCAA Volleyball coach who chose to speak belief over a key (but unpredictable) player during their championship game instead of pick the safer route with another player.

We were inspired by each of these stories of humans who rose to the occasion by embracing pressure to reach their goals, but who were also choosing sacrifice and “the other” over themselves. That is true greatness. Depth of character with the volition to win.

As I reflected on his speech (in addition to just admiring every aspect of his delivery!), I wanted to capture my own take-aways. Watch my video below:

Preparing For Greatness

When you must achieve a goal, so badly that you can taste it, ask yourself these two questions:

1. Are you painting a masterpiece in your mind, or are you painting a tragedy?

There are so many times that I’m focusing on interference that I can’t control. I’m focusing on all the noise. I’m focusing on all the things I don’t want to occur. How the heck do I think I’m going to achieve a goal if I am not visualizing and painting the masterpiece in my mind? Don’t paint tragedies! Be good to yourself, believe in yourself, trust yourself! If you want the goal that bad, visualize how to get there.

2. Are you embracing pressure?

I have to be honest, I’ve taken some risks lately. I’m really proud to have founded TruPotential Group. We’re growing our team out and there are so many terrific things happening. But, if I’m honest, I have not been putting myself in higher pressure situations. I need to do it more. And why? Because Game Day for me is every day. In business, Game Day for me is every single day. So how do I know how I’m going to respond to all the interference and unknowns unless I intentionally put myself in pressure situations and build that muscle?

So this week, and I am going to work on these two things, and I challenge all of you as well! I’m painting masterpieces in my mind. I’m being good to myself. I’m believing in the goals that I’m setting out for myself. I’m not painting a tragedy. And secondly, I’m putting myself in pressure situations. So, have fun with that, and you, too, can achieve greatness.

For more information on David Cook and his incredible book, Greatness, learn more and order here.