Charting the First Steps: The Power of Effective Employee Onboarding

Charting the First Steps: The Power of Effective Employee Onboarding

Welcome aboard! We often hear this term when someone joins an organization. But what happens next? Does the journey remain as welcoming as the greeting, or does it become an overwhelming maze? Enter the process of onboarding.

What is Onboarding?

Employee onboarding is much more than just a buzzword. It’s the structured process through which new hires are absorbed into an organization. But it’s not just about administrative paperwork or initial orientation. Onboarding is a comprehensive journey wherein an employee understands and aligns with the company’s ethos, culture, objectives, and structure.

Why is Onboarding Important?

The importance of a robust onboarding process cannot be overstated. It serves as the foundation for an employee’s tenure with an organization. When done right, it can:

  1. Boost employee productivity.
  2. Enhance employee engagement and loyalty.
  3. Foster positive relationships between the employee and management.

A Gallup study points out that a mere 12% of employees believed their onboarding experience was outstanding. But, significantly, these employees felt thrice as satisfied in their jobs than others.

Consequences of a Poor Onboarding Process:

Neglecting onboarding can lead to:

  1. Lowered employee morale.
  2. Higher turnover rates.
  3. Increased time to productivity.
  4. Potential reputational damage in the job market, making it harder to attract top talent in the future.

Tips for Effective Onboarding:

  • Engage Early (Pre-Onboarding): Start the process even before the employee’s official first day. This can include sharing company literature, giving facility tours, or sending a welcome package.
  • Extend Beyond the First Week: Onboarding isn’t a one-week orientation but an ongoing process. Extend it over several months, ensuring that the employee smoothly integrates into the organization’s fabric.
  • Mentorship: Pair new hires with mentors. This provides them with a go-to person for all their initial queries and concerns.
  • Structured Orientation: Conduct a well-structured orientation program introducing them to the company’s policies, culture, and key personnel.
  • Continuous Feedback: Regular check-ins during the initial months can help address any concerns or challenges the new hires might face.
 

Some of my favorite onboarding resources:

 
  1. The First 90 Days” by Michael D. Watkins provides insights into what new hires should do during their initial months.
  2. Platforms like SurveyMonkey can be used to gather feedback about the onboarding process, helping you refine it further.

In conclusion, onboarding is the compass that guides new hires in their initial journey in an organization. It’s not just about paperwork but about setting the tone. As employers, investing time and resources into this process can yield long-term dividends in the form of dedicated, productive, and satisfied employees. So, the next time you say “Welcome Aboard!”, ensure that the journey ahead is smooth and rewarding for all your new team members.

Have a “Who” Not “How” Mindset

Have a “Who” Not “How” Mindset

The “Who Not How” mindset is a powerful shift in perspective that emphasizes the importance of focusing on “who” can help us achieve our goals, rather than solely on “how” we can accomplish them ourselves. It acknowledges that we all have unique strengths and limitations, and by collaborating with others who possess complementary abilities, we can achieve far greater results.

I want to share a personal story that taught me a valuable lesson about the power of “who” rather than “how.” It’s a tale of leading an incredible team during a pharmaceutical launch, discovering the true essence of leadership, and learning to rely on the support of others.

It all began when I had the privilege of assembling a remarkable group of leaders for a crucial project. I handpicked individuals whom I considered the best in the business, not only for their skills but also for their exceptional character. Together, we embarked on a journey of building the team, preparing for the launch, and learning what it truly means to be a leader.

Amidst this intense period, my Dad, who had been bravely battling cancer, took a turn for the worse. In that moment, a mix of emotions overwhelmed me. I vividly remember thinking, “I cannot leave this team right now; they need me.” But deep down, I realized that it was the fear of losing my Dad that made me hesitate. The prospect of immersing myself in work seemed like an escape from the impending loss of my role model, mentor, and father.

Thankfully, I was surrounded by incredible individuals who understood the importance of family and empathy. One person, in particular, took me aside and said, “Go to him, we’ve got this.” It was a pivotal moment. I trusted their words and made the decision to prioritize my family during this challenging time.

What happened next was truly remarkable. The team excelled in my absence. They stepped up, embraced their roles, and achieved exceptional results. It was during this period of reflection that I realized my fixation on the “how” had clouded my perspective. I kept asking myself, “How am I going to do this? How can I balance building this team, launching the product, and being present for my dad and family?” But the truth was, it was never about the “how.” It was always about the “who.”

The lesson I learned is that when you surround yourself with the right people, they become your pillars of strength, knowledge, and support. They become the “who” that empowers you to overcome any challenge. I am eternally grateful to this exceptional group of individuals who taught me so much and were there for me and my family during our darkest hours.

To my team, you know who you are. Thank you for all the valuable lessons, for catching me as I was falling, and for reminding me that it’s the collective strength of the “who” that truly makes a difference. Your unwavering support and dedication continue to inspire me to this day.

To deepen your understanding of the “Who Not How” mindset, we recommend reading the book “Who Not How” by Dan Sullivan and Dr. Benjamin Hardy. In this insightful book, they explore the power of focusing on who can help you achieve your goals rather than getting caught up in the how.

Here are some important tips to keep in mind as you embrace this philosophy.

Recognize your strengths and limitations

Take the time to reflect on your own skills and abilities. Identify what energizes you and where your true strengths lie. Equally important is acknowledging areas where you may need assistance or lack expertise.

Delegate strategically

Understand that delegation is not a sign of weakness but a smart leadership strategy. Identify tasks that can be better handled by someone else and delegate them to individuals who have the necessary skills and passion for those areas.

Build a diverse team

Surround yourself with individuals who bring different strengths, perspectives, and expertise to the table. Foster an inclusive and collaborative environment where everyone’s contributions are valued and encouraged.

Cultivate a network of support

Look beyond your immediate team or organization and build a network of trusted advisors, mentors, and experts who can provide guidance, insights, and support when needed.

Embrace the power of collaboration

Foster a culture of collaboration where everyone is encouraged to contribute their unique skills and ideas. Encourage open communication, knowledge sharing, and cross-functional teamwork.

In addition to the book, here are a few resources to further explore the “Who Not How” mindset:

“The Power of Collaboration: How Leveraging Others Can Propel Your Success” – This article provides real-life examples of individuals who have achieved extraordinary results by embracing collaboration and the “Who Not How” mindset.

The Genius Network® Show” – Hosted by Joe Polish, this podcast features interviews with industry leaders who discuss the power of collaboration, strategic partnerships, and building high-performance teams.

I encourage all of you to remember the power of the “who” in your own lives. By embracing the “Who Not How” mindset, you will not only lighten your own load but also empower others to shine and contribute their unique talents. Surround yourself with individuals who uplift, challenge, and support you. Together, we can achieve incredible things and weather even the most challenging storms.

Embracing Diversity and Hiring Well: A Path to Success

Embracing Diversity and Hiring Well: A Path to Success

We cannot underestimate the impact of building a team that not only possesses the necessary skills and qualifications but also embodies a rich tapestry of backgrounds and perspectives. The right candidate is not merely someone who checks all the boxes but is someone who complements and aligns with the essence of your team.

To truly hire well, we must embark on a journey of self-discovery and team understanding. It is crucial to recognize our strengths, weaknesses, and values, as individuals and as a collective, to create an environment where everyone can thrive. By doing so, we ensure that our team remains resilient, innovative, and poised for success in the present and the future.

When we don’t hire the right people, our organization may experience a myriad of challenges. From decreased productivity and morale to higher turnover rates, the consequences can be far-reaching. Misaligned values, a lack of skills, or a poor cultural fit can disrupt team dynamics, hinder collaboration, and impede innovation.

Additionally, a bad hire can drain valuable time and resources, diverting attention from more important strategic initiatives.

Tips and Resources for Hiring Success

To aid you on this path, we have compiled a set of tips and resources to help you navigate the intricacies of hiring and team building. These insights will empower you to look beyond the surface and dive deeper into the essence of what makes a candidate the right fit for your team. Remember, hiring well is not just about what you think you need; it is a holistic process that takes into account the diverse needs, perspectives, and aspirations of your team.

Ted Talk: “Why the Best Hire Might Not Have the Perfect Resume” by Regina Hartley

In this talk, Regina challenges conventional hiring practices and shares insights on the hidden potential within candidates who don’t necessarily fit the mold.

Podcast: “LinkedIn’s CEO on Hiring Strategies and the Skills That Matter Most (from The New World of Work)” 

During this episode from the HBR IdeaCast, LinkedIn CEO Ryan Roslansky shares how his company adapted during the pandemic (and after) and how he approaches growth, talent management, and more.

Article: “How to Hire” by Laszlo Bock, former SVP of People Operations at Google

This comprehensive article shares evidence-based strategies and best practices for building effective hiring processes.

Book: “Who: The A Method for Hiring” by Geoff Smart and Randy Street

This book offers a step-by-step guide to finding and selecting high-quality talent, providing valuable insights for making successful hires.

We encourage you to explore these resources and incorporate their wisdom into your hiring practices. By embracing diversity, seeking out hidden potential, and assessing candidates holistically, we can build a team that thrives on collaboration, innovation, and shared values.

Remember, each hire is an opportunity.